The Customer Portal gives an invited customer a private view of their own orders. They can review order details and download invoices when one is available.
Open the customer portal
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Sign in
Open the customer portal using the link from your business and sign in with the account created from the portal invitation. If you have not been invited yet, contact the business that manages your account.
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Open My Orders
Choose My Orders to see your order history. The list shows each order number, date, status and total. Select an order number or its View button to open it.
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Review the order
The order page shows its line items, quantities, prices, totals and current status. Use the back button to return to the order list.
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Download an invoice
When an invoice is listed for the order, select Download to open its PDF. An order without an invoice will show that no invoices are available yet.
Need to pay an invoice? The portal provides a PDF download; use the payment link in the invoice email or contact the business about payment options.
For access setup, see Give Customers, Candidates and Clients a Portal.