Set Up Form Fields and Conditional Logic

A good form asks only what it needs and makes every question easy to answer. The field settings in the Form Builder let you explain each question, lay the form out neatly and hide questions that do not apply to the person filling it in.

Set up a field

1. Open the field

   Open your form in the builder and select a field to edit it.

2. Explain the question

   Give it a clear label. Add placeholder text to show the kind of answer you expect, help text for anything that needs explaining and a default value if most people will give the same answer.

3. Make it required

   Switch on Required for anything you cannot do without. The form cannot be sent until it is answered.

4. Set the width

   Choose full width, half, one third or one quarter. Narrow fields sit side by side, so first name and last name can share a row.

Give people choices

For a dropdown or a single or multiple choice question, add the options people can pick. Each option has a label, which is what people see, and a value, which is what is saved. Mark one as the default if you want it picked to start with.

For an on and off switch, write your own labels for each side, such as Yes and No, and choose whether it starts on.

Only ask what applies

1. Switch on conditional logic

   In the field settings, enable conditional logic.

2. Choose show or hide

   Decide whether this field should be shown or hidden when the condition is met.

3. Set the condition

   Pick the field it depends on and the test: equals, does not equal, contains, is empty or is not empty. Add the value to compare against. For example, only show Company name when Are you applying as a business equals Yes.

Fields with conditional logic are marked in the builder, so you can see at a glance which questions depend on others.

To create a form and share it, see Build a Form. For more, see forms.