Every Email. Every SMS. One Place.
Every email and SMS sent from Wizard Application is logged automatically, threaded by recipient, organized into folders, and tied to the customer, lead, or candidate it belongs to. The full history sits in one searchable inbox.
A Unified Record of Every Conversation
Outreach to leads, replies to candidates, follow-ups with customers, every email and SMS lives in one place, threaded by recipient and tied to the right record.
Unified Inbox
Inbox, Sent, Drafts, Trash, plus your own folders. Email and SMS, side by side, ordered the way you need them.
- Inbox / Sent / Drafts / Trash
- Custom folders
- Read & starred state
- Three-pane preview layout
Linked to Records
Every message is tied to the customer, lead, candidate, company, or user it belongs to, open the record and see the full back-and-forth.
- Customers, leads, candidates
- Companies, users, custom
- Threaded by recipient
- Full history on every record
Status & Audit
Pending, sent, delivered, failed, every state is captured with timestamps. The full audit trail of who sent what, when, and to whom.
- Pending / Sent / Delivered / Failed
- Sent and delivered timestamps
- Incoming vs outgoing direction
- Full creation audit log
Inbox, Sent, Drafts and Your Own Folders
A familiar three-pane layout: folders on the left, message list in the middle, full message on the right. Star what matters, file what doesn't, archive what's done.
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Folders You Control Create your own folders alongside the system ones, organize by team, project, or whatever fits.
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Star What Matters Flag a thread to come back to, starred messages float to the top of any folder.
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Search Everything Find the right message by sender, subject, recipient, or content, no matter how long ago.
One Conversation Per Customer, Lead or Candidate
Every email is grouped by thread, every thread is tied to the record it belongs to. Open a customer profile and see the full back-and-forth, emails, SMS, replies, reply-to chains.
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Six Recipient Types Customer, lead, candidate, company, user, custom, every message tagged with the right type.
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Reply-To Chains Email replies are linked back to the original via in-reply-to, the thread keeps reading like a conversation.
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On the Record Open a customer or lead and see the full communications history without leaving the page.
Pending. Sent. Delivered. Failed.
Every message is marked with its delivery status as it moves through the pipeline. Sent and delivered timestamps are captured automatically, failures show up plainly so you can resend.
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Sent Handed off successfully to the provider, sent_at timestamp captured.
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Delivered Confirmed delivered to the recipient, delivered_at timestamp captured.
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Failed Bounced or rejected, clearly flagged so you can fix the address and resend.
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Frequently Asked Questions
Yes. Every email and SMS sent from inside Wizard Application is recorded in the communications log, direction, status, timestamps, and the record it relates to.
Six: customer, lead, candidate, company, user, and a custom catch-all. Every message is tagged with one so the history sits on the right record.
Yes. Each message tracks four states, pending, sent, delivered, failed, with sent_at and delivered_at timestamps captured automatically as the provider reports back.
Yes, both email and SMS are first-class. They share the same inbox, threading, status tracking, and audit trail.