Set per-employee limits before enabling automatic help-desk replies or sprint check-ins. These caps provide an additional control for one AI employee; they do not replace the workspace's own AI limits or the AI credits needed for AI features.
Set caps and monitor usage
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Open the employee settings
Go to Business > Team Members, open the AI employee for editing, and find its AI settings.
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Choose a daily cap
Enter a value in Daily reply limit to set a maximum for its daily activity. The limit is checked before help-desk replies and Scrum Master check-ins, so leave enough headroom for both if you use both features. A value of zero prevents it from acting.
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Choose a monthly spend cap
Enter a whole-pound amount in Monthly spend limit. The employee stops when its tracked usage reaches the cap. A zero-pound limit allows no spend; a blank field removes this per-employee cap.
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Check the usage shown on its profile
The profile shows replies today and spend this month. Use those figures to choose limits that fit your team's workload. The monthly spend total follows the workspace AI credit price and may include a provider charge for a failed call.
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Pause or resume the employee
Switch on Paused to stop the employee acting. Pausing keeps its help-desk mode, reporting line, limits and Scrum Master settings. Turn Paused off to resume with those settings intact.
Blank is not the same as zero. A blank employee limit means no per-employee cap for that field; zero is a cap that stops activity. Workspace-wide AI limits and credit availability still apply.
AI employees occupy a seat like other team members. For more, see AI Employee.