When you are in the middle of a busy day, the last thing you want is to hunt for an answer. You want to know exactly where to click, what to fill in and what happens next. That is what you asked us for, and it is what our new Help Centre is built to deliver.
We have listened to what our users have told us about getting help, and we have rebuilt the Help Centre from the ground up around it: practical guidance that walks you through each task from start to finish, in plain English.
A guide for every part of Wizard Application
The Help Centre now holds step by step guides covering the whole platform, from setting up your workspace and inviting your team to sending invoices, building your website, taking bookings, hiring, running projects, managing your assets and welcoming visitors. Each guide takes you through one job in a clear sequence of steps, with tips where they will save you time.
Easier to find what you need
- Organised by feature. Guides are grouped by feature, so everything about invoicing, recruitment or the help desk sits together.
- Search as you type. Start typing a word, such as invoice or booking, and the guides narrow down instantly.
- A clear place to start. New to Wizard Application? The Start here guides get your workspace and your team ready in minutes.
- Help where you need it. Product pages now show their own guides, so you can go straight from learning about a feature to using it.
Know before you begin
Every guide tells you up front which plan it works on and roughly how long it takes, so you can choose the right moment to set something up and never start a task only to find it is not available to you.
Accurate to the product you use
Each guide has been checked against Wizard Application as it works today and uses the same names you see on screen. Writing the guides also showed us places where the product itself could work better, and in some cases we improved the product before publishing the guide. Sending an invoice, for example, now emails it to your customer with a secure link to view and pay it.
This is only the beginning
A Help Centre is never finished, and we will keep improving ours. As we release new features, guides will follow, and we will continue to refine the existing ones based on the questions you ask and the feedback you give us.
If there is a guide you would like to see, or a step that could be clearer, we would love to hear from you. Raise a ticket from Help & Support in the app, or send us a message. Your feedback shaped this Help Centre, and it will shape what comes next.
Visit the Help Centre and find the guide you need.
