Team Chat for Small Teams: How to Keep Conversations Organised
Team chat should make work faster, not become a second inbox. Here is how to set up channels, threads and notifications so conversations stay useful as your team grows.
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Team Chat
Talk to Your Team. In Channels. In Threads.
Public channels for the whole team, private channels for sensitive work, direct messages for one-to-one, and threaded replies that keep busy channels readable. Built into the same workspace as everything else you do.
Core Capabilities
The Conversations You Need All in One Place
Stop switching apps. Channels, DMs, and threads live next to your tasks, customers, and tickets, context never gets lost.
Channels
Group conversations by topic, project, or department. Public for the whole team or private for restricted access.
- Public & private channels
- Member management
- Channel-level history
- Unlimited channels
Direct Messages
One-to-one conversations between teammates. Private by default and tied to your workspace identity, no separate accounts.
- Private one-to-one DMs
- Same identity as the rest of the app
- Attachments and emoji reactions
- Presence indicators
Threads & Mentions
Reply in a thread to keep the main channel clean. @mention a teammate to pull them in directly, they get a notification, you get an answer.
- Threaded replies
- @mentions with auto-extraction
- Custom emoji reactions
- File attachments
Feature Tour
See Team Chat in Action
Explore real screenshots of the chat workspace from channels and direct messages to threaded replies with polls and reactions.
Screenshots are illustrative and may not show the full product.
Public & Private Channels
Organise Conversations by Topic, Not by Email Chain
Spin up a channel for every project, department, or topic. Public channels welcome the whole team; private channels keep the right discussion in front of the right people.
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Public Channels Anyone in the workspace can join, perfect for company-wide announcements and cross-team chatter.
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Private Channels Invite-only spaces for sensitive projects, leadership conversations, or contractor work.
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Searchable History Past messages stay in the channel, scroll back, attach context to a ticket, or quote a teammate.
#general
Message #general
Threads
Reply in a Thread Keep Channels Tidy
When a question deserves more than one reply, branch off into a thread. The main channel stays scannable; the back-and-forth stays attached to the message that started it.
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Branched Replies Click reply on any message, your discussion lives in a side panel without flooding the channel.
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@mentions That Notify Type @ and pick the teammate. Mentions are auto-extracted so they never miss a callout.
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File Attachments Drop a screenshot, design file, or document into any message. It's stored against the conversation.
Thread
SM
Anyone seen the latest invoice template? Customer just asked about layout.
Presence & DMs
Know Who's Around. Talk to Them Directly.
Online, away, offline, see who's available before you ping them. Open a direct message in one click and pick up where you left off, with the same identity you use everywhere else.
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Live Presence Online, away, and offline indicators on every avatar, know who's reachable right now.
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Same Workspace Identity No separate chat account. The teammate you assign a task to is the teammate you DM.
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DM History Stays Pick up an old conversation months later, the full history is still there, searchable.
Direct Messages
JD
John Doe
Pinned the V3 template at #design
SM
Sarah Mitchell
Sounds good. I'll send the brief.
MR
Mike Roberts
BRB, back in 10.
EH
Eva Hughes
Out today, back tomorrow.
All-in-One Platform
Everything You Need
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FAQ
Frequently Asked Questions
Yes, only invited members can see a private channel or read its messages. Members can be added or removed at any time, and the channel history stays scoped to current members.
Yes. Drop any file into a message, screenshots, PDFs, design files. Attachments stay tied to the message and the channel.
Yes. @mentions are auto-extracted from the message and the mentioned teammate gets notified, they never miss a callout.
Yes. Upload your own images and they're available as reactions across the workspace, perfect for project icons, mascots, or in-jokes.